Gulf skyline at blue hour

/work_/SSI EMEA

A thirty-year company opened in Abu Dhabi with no brand here. I built one from the ground up.

Fractional CMO for the Middle East arm of a US workforce-software company. Positioning, go-to-market, team, brand, and the numbers, from zero, since 2025.

Role
Fractional CMO. Strategy, go-to-market, team, budgets, brand.
Team
Six or seven part-time specialists, remote: strategy, paid media, SEO, design, content.
When
2025 to now.
Live
ssiemea.com ↗ssidecisions.com ↗
SSIssiemea.com, 2026

/how-i-think_

I go in where there is turbulence and leave clarity behind.

April 2025: thirty years in the US, zero presence in the region. No local site, inactive channels, no events, no pipeline. Say what the brand is and how it goes to market. Build the engine the department will run on. Make the effort show up in numbers.

  1. 01

    Clarity before anything.

    A brand in turbulence needs one answer first: what are we, for whom, and what do we promise. I wrote the positioning and the narrative, then rewrote them as the market taught us. Moving the position on evidence is the job, not a failure of it.

  2. 02

    Design the engine, then run it.

    A go-to-market roadmap, a twelve-month plan, the website, a CRM, media plans, an event matrix, a sales kit. Then a team to run it: six or seven part-time specialists across strategy, paid media, SEO, design, and content, all remote, hired and orchestrated by me. I have designers. I give the art direction.

  3. 03

    Automate the redundant.

    Whatever a machine can do well should not cost a person’s week. Use-case research and drafting run on a trigger and publish to the site. Reporting assembles itself. People are kept for concept, judgement, and orchestration.

  4. 04

    Numbers are the moment of truth.

    Every dirham spent has to show up in a report the managing director can read in a minute. Expectations are set before the spend, in writing, and the results are shown against them. No false promises going in, no excuses coming out.

/the-campaign_

Not just survive. Thrive.

The turning point. One idea for a fragmented market, conceived and written by me, launched at GITEX Global in October 2025: five audiences, five faces, one ribbon. Hospitals, clinics, healthtechs, startups, partners. The booth, the corporate and partner brochures, the post series, the landing page, and the sales deck all came off the same sheet.

Thrive campaign launch post: Don’t just survive the healthcare revolution. Thrive with it.
Thrive corporate brochure cover
Thrive post for hospitalsThrive post for clinicsThrive post for healthtechsThrive post for startupsThrive post for partners
SSI stand design for GITEX Global 2025, red wall with the Thrive ribbon

The GITEX Global stand, Dubai World Trade Centre, October 2025.

/2026_

The position, sharpened. Your rosters are broken. We fix them.

Workforce scheduling for any business that runs on shifts, in the Middle East. Two pieces from this year say it.

/the-brochure_

Six pages, May 2026. The whole argument, from the cost of a bad roster to a live deployment at Saudi German Hospital.

Workforce scheduling brochure, cover: Your rosters are broken. We fix them.Brochure page: the real cost of a bad rosterBrochure page: AI-powered workforce scheduling, built to do the hard part for youBrochure page: real numbers from a live deployment at Saudi German HospitalBrochure back page: fifteen minutes to see your roster running

/the-solution-brief_

Four pages, August 2026. Made for Redington, SSI’s channel partner, for the AWS Marketplace campaign about to run.

Optime AWS solution brief, cover: Assign anyone, anytime, anywhere, seamlesslyOptime AWS solution brief: end scheduling chaos, one system for demand, people, and complianceOptime AWS solution brief: use cases and resultsOptime AWS solution brief: available in AWS Marketplace, contact page

/on-the-ground_

Five shows in a year. The first was three weeks after I started.

Abu Dhabi Global Health Week, April 2025. Then GITEX Global, WHX Summit Riyadh, Arab Health Dubai, and GISEC 2026. Each one is a matrix decision, a booth, a media plan, a post sequence, and a follow-up pipeline. Pictured: the first.

SSI booth walls for Abu Dhabi Global Health Week 2025
QR code stand for the SSI booth
SSI is coming to Abu Dhabi, LinkedIn post

/the-numbers_

From a digital ghost to a name buyers know.

0K

organic impressions in eight months, from zero

0%

click-through on LinkedIn paid, against a B2B norm well under one

0

qualified decision-maker leads from one event, WHX Summit Riyadh

April to November 2025, from the recap presented to SSI EMEA leadership. Behind them: a hundred-plus deliverables, a segmented CRM of decision makers, twenty-five sales assets, press with Saudi German Hospital and Redington, and paid media on Google and LinkedIn that bought attention at a quarter of a dollar a click.

/where-it-stands_

Eighteen months in. Still building.

SSI is an AWS partner and the product is on AWS Marketplace, with Redington as the channel. Where it goes next is SSI’s to announce, not mine.

When the region paused in 2026, the team was scaled down on purpose, to read the market before spending against it. Everything on this page is work done inside my job. The product, the clients, and the figures belong to SSI. Clients other than Saudi German Hospital stay unnamed until they say otherwise.

Watch the WFO demo film →

/you_

Entering a new market?

If your company is walking into the Gulf with a proven product and no brand here, or you need a marketing head who answers for results, write to me.

Write to me →